Yes. The app is free to download and use on both Google Play and the App Store. No credit card or hidden fees.

Yes. You can record sales, debts, and expenses offline. When your phone connects, everything syncs securely in the background.

100% safe. We use bank-grade encryption, and your data is only visible to you. We never share it with third parties.

Absolutely. Many of our users manage multiple locations from one app, with separate sales, stock, and debt records per shop.

Currently English with support for other languages to added later.

We offer email and in-app chat support. Our team responds within a few hours during business days.

ChapChap is a Ugandan fintech startup that empowers micro, small, and medium enterprises (MSMEs) by providing digital financial tools. Launched in 2016, its mobile app enables businesses to operate mobile money agencies, track transactions, and build credit profiles.

ChapChap Agent lets you transact without a mobile money SIM card — deposit, withdraw, sell airtime on MTN and Airtel, make bank deposits to 25+ banks, and pay bills. ChapChap Shop helps business owners track daily sales and expenses. Agent is Android only; Shop is available on Android and iOS.

Provide details of the incorrect transaction — wrong number, amount, date, and time — via in-app chat or by calling us. Reversals may take up to 7 days. Also contact the telecom to block the incorrect number.

You can earn up to 5% commission depending on the product or service. The exact commission per transaction is shown in your transaction history. Full earnings are paid out on the 1st of every month.