Find answers, troubleshoot issues, and get in touch with our support team.
Download the app, create your account, and complete your KYC verification.
Deposits, withdrawals, airtime, bill payments, and wrong transaction reversals.
How to add float, understand your commission, and get paid on the 1st.
Update your details, reset your PIN, and manage your account settings.
Recording sales, tracking debts, managing inventory and expenses.
App errors, login issues, network problems, and other technical help.
For detailed issues or account-specific queries, send us an email and we'll get back to you.
We reply within 24 hours
support@chapchap.coYes. The app is free to download and use on both Google Play and the App Store. No credit card or hidden fees.
Yes. You can record sales, debts, and expenses offline. When your phone connects, everything syncs securely in the background.
100% safe. We use bank-grade encryption, and your data is only visible to you. We never share it with third parties.
Absolutely. Many of our users manage multiple locations from one app, with separate sales, stock, and debt records per shop.
Currently English with support for other languages to added later.
We offer email and in-app chat support. Our team responds within a few hours during business days.